American Civil Liberties Union (ACLU) is the nation’s foremost defender of constitutional rights and civil liberties. ACLU of Colorado is an affiliate of the national ACLU, and it is the state’s guardian of freedom, working in the courts, in the legislature, and in communities across the state to protect and advance civil rights and civil liberties for all. Founded in 1952, ACLU of Colorado is a nonpartisan, nonprofit organization dedicated to fulfilling the promise of equal justice under the law for all Coloradans. For more information about the work of the ACLU of Colorado and the civil liberties principles we uphold, please visit our website at www.aclu-co.org.

Commitment To Equity, Diversity, Belonging, and Inclusion

ACLU of Colorado is an equitable opportunity employer. We believe that having a board, staff, and volunteer base with diverse personal and professional backgrounds enhances our ability to meet our mission and creates an environment where all community members can thrive. We strongly encourage applications from all qualified persons, including people of color, immigrants, women, people with disabilities, members of the LGBTQ community, those who have been formerly incarcerated, and other members of underrepresented and marginalized groups.

ACLU of Colorado does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status, or record of arrest or conviction. We are committed to providing a work environment that practices equitable and inclusive treatment and is quick to act to prevent and address harassment or discrimination of any kind. 

Job Description

The Administration department is ACLU of Colorado's operations center and is responsible for the infrastructure of the organization. It is the administration department’s responsibility to ensure the smooth, safe, and efficient operations of the organization, and our priority is to ensure all policies, procedures, and operations are up-to-date and infused with equity and inclusive practices. 

ACLU of Colorado seeks a dynamic and innovative professional to serve as Operations Manager. The Operations Manager will report to the Deputy Director and is based in our Denver, Colorado office. The Operations Manager must be an expert at managing systems and processes, a problem solver who executes their duties with exceptional attention to detail and a high degree of emotional intelligence and collaboration. The ideal candidate will bring critical and strategic thinking, and operational and IT expertise, and exceptional organizational skills to the ACLU of Colorado team.

Primary Responsibilities

Operations and Facilities

  • Oversee and ensure overall professional appearance of the office to maintain a clean, welcoming, and professional work environment for employees, volunteers, and visitors.
  • Supervise general office operations and space management.
  • Act as primary liaison with the building management about office space and building matters.
  • Oversee office security; develop and oversee security protocols and procedures.  
  • In collaboration with the Deputy Director, continuously assess the office space needs of the organization and identify potential solutions.
  • Negotiate and manage office equipment and furniture purchase and/or leasing agreements; oversee equipment maintenance, monitor usage, and manage vendor relationships.  
  • Train and assist staff and volunteers in using office equipment and troubleshooting as necessary.
  • Manage physical and electronic administration files, storage, and archiving procedures, including updating and ensuring compliance with records retention and confidentiality guidelines.  
  • Assist Deputy Director on the development and monitoring of the administrative department budget.  
  • Partner with the Deputy Director with the organizational Risk Management process; assist departments in minimizing organizational risk exposure.
  • Oversee operational onboarding of new staff and offboarding of existing staff.

Information Technology:

  • Manage all Information Technology and Telecom systems; serve as primary liaison with contract IT support vendor.
  • Serve as primary liaison with National ACLU on all IT related matters; ensure compliance with national ACLU’s technology requirements and protocols.
  • Manage telephone system; oversee additions, upgrades, and changes to the system.
  • With IT support vendor, manage all staff and volunteer workstations including upgrading software and hardware as needed, troubleshooting, configuring for end users, and general day-to-day maintenance of computer network, computer server, internet connections, and databases.  
  • Responsible for understanding all software and platforms used at the affiliate to assist end users in troubleshooting issues
  • Identify IT needs and create policies, protocols, and procedures to address them.
  • Coordinate with IT vendor on IT Security; ensure best practices are in use by all staff, including email usage, document storage, and data security. 
  • Coordinate with IT vendor on higher order projects, including hardware and software upgrades, network upgrades and maintenance, and transitions to new IT processes. 
  • Serve as administrator for ACLU intranet. 
  • Oversee technology onboarding of new staff and offboarding of existing staff.

Qualifications:

  • A minimum of 3 years of experience in operations, IT, non-profit management, or equivalent field. 
  • Excellent IT and computer skills with advanced knowledge of Office 365 and mobile technologies.
  • Significant experience managing IT projects and systems.
  • Excellent communication skills, both verbal and written, and exceptional attention to detail.
  • A true systems and process expert with excellent problem-solving skills.
  • Experience working in and managing hybrid or remote work settings. 
  • Excellent interpersonal and customer service skills and a collaborative work style.
  • A demonstrated commitment to high professional ethical standards and a diverse workplace. 
  • Excels at operating in a fast paced, community environment.
  • Excellent project manager with a proven track record of managing multiple projects from inception to completion.
  • Dedicated to carrying out the mission and goals of the American Civil Liberties Union in protecting and furthering civil rights and civil liberties. 
  • Willingness to apply the work of Equity, Diversity, Inclusion & Belonging (EDIB) and apply it to operations and the administration department. 

Work Accommodations during the COVID-19 Pandemic

ACLU of Colorado has a hybrid return-to-work model that began on June 1, 2022. To make it safe to work at the office amid the COVID-19 pandemic, we have a mandated mask policy and a mandatory vaccination policy, unless you request in writing a medical or religious exemption. You will need to send a copy of your updated COVID vaccination card. 

Compensation 

This position is full-time; the salary range is $50,000 to $67,000. The starting salary is within the pay scale parameters of the nationwide ACLU and the Denver area nonprofit sector and considering skills and experience. To preserve the opportunity for advancement, we offer starting salaries no higher than the mid-point of the range. ACLU provides cost of living increases and opportunities for merit-based salary increases to staff.  

Benefits

ACLU of Colorado offers generous benefits to full-time employees that include: 

  • 100% coverage of employee’s medical, dental, and vision insurance 
  • Life insurance, long-term disability insurance, accidental death and dismemberment (AD&D)  
  • Employer match up to 5.5% to 401k  
  • Twelve paid holidays, two personal days, vacation and healthcare leave. 
  • Annual Professional Development Funds 
  • Employee Assistance Program (EAP) 

To Apply

Email a cover letter, resume, and three references with “ACLU of Colorado Operations Manager” in the subject line to jobs@aclu-co.org. No phone calls, please. Resumes will be reviewed on a rolling basis beginning December 19th, 2022 and the position will remain open until filled.